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Privacy Policy

 

This privacy policy sets out how 'Lumiere Organic Venturers Private Limited' ("us", "we", or "our") uses and protects any information that you give 'Lumiere organic venturers private limited' when you use this website (www.lumiereorganics.in)/ Lumiere Organics Mobile application (the “Service”).

'Lumiere Organic Venturers Private Limited.' is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website/Mobile application, and then you can be assured that it will only be used in accordance with this privacy statement.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. 'Lumiere Organic Venturers Private Limited' may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use:

  • Name

  • Contact information including email address

  • Postal address

  • Demographic information such as interests, preference

  • Other information relevant to customer surveys and /offers

  • User Image information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

If you wish to opt out from any communication sent by Lumiere Organics kindly call us at 9341933314 or compose an email to purchase@lumiereorganics.in

Record Data

We collect information that your browser sends whenever you visit our Service ("Record Data"). This Record Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, and the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

  • Internal record keeping. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.

Cookies

  • A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

  • Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

  • We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  • Links to other websites.

  • Our website /Mobile App may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  • Controlling your personal information.

  • You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at purchase@lumiereorganics.in

  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Service Providers/Vendors

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Special offers promotions and competitions

From time to time, and in our complete discretion, purchases of goods may be subject to special offers. If such a special offer applies to your purchase, the terms of such special offer shall be subject to these Terms and Conditions. If there is any conflict between the terms of a special offer and these Terms and Conditions, these Terms and Conditions shall prevail unless specifically excluded. We may change the terms of special offers, or withdraw them altogether, at any time and without prior notice.

We reserve the right to offer in our complete discretion different customers different special offers, promotions and the ability to enter different competitions.

 

Compliance with Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

 

Business Transaction

If Lumiere Organic Venturers Private Limited is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

 

Disclaimer policy

The information contained in this website is for general information purposes only. The information is provided by 'Lumiere Organic Venturers Private Limited' and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of 'Lumiere Organic Venturers Private Limited.'. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, 'Lumiere Organic Venturers Private Limited.' takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

BO Clause

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Contact Us

If you have any questions about this Privacy Policy, please contact us on 9341933314.

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